Community Engagement //
Endeavour is committed to engaging in open and inclusive dialogue with our stakeholders – those individuals or groups who are impacted or affected by our operations. We engage with the communities near our mines in order to build trust, share and understand perspectives, and ensure that our efforts to create value are aligned with the community’s expressed needs.
We have a Community Relations coordinator at each site, who regularly engages with community members to share information about the operation, assess community needs, listen to feedback and complaints, and determine methods of supporting the welfare of the community and their surrounding environment.
Each site engages with its local community in the manner and frequency it feels is most appropriate for the needs and communication styles of the region. At Guanaceví, the Community Relations Coordinator attends the monthly meeting of the ejido, and in 2016 the following major community engagement activities took place:
- A social assessment was conducted by our Community Relations staff to identify the most important needs of the community and where the company can have the most significant positive impact. This included desktop research and surveys among the communities (aiming to survey approximately 1% of the population, which resulted in about 400 surveys for the three sites).
- A workshop took place with participants from Community Relations and Human Resources to analyze the information collected and identify community investment needs, and priorities. The workshop also identified the resources needed to make a positive long term impact on the community, and where the company can contribute to build resilience (as opposed to dependence) in the community.